COVID-19 Response

Our response to COVID-19 (Coronavirus)

Dear Families,

The Childhood Cancer Association is dedicated to ensuring the health and well-being of you and your family. As such, we are working very closely with the Women’s and Children’s Hospital (WCH) and monitoring Government advice. Please read on for important information .

WCH and Michael Rice Centre for Haematology & Oncology Update

As mentioned we have been working closely with the hospital to ensure that we have all the relevant information available. These two fact sheets include important information about COVID-19:

It is important that you read both documents as it contains information relevant to you and your child.

The Haematology/Oncology consultants have also made the following recommendations around school and childcare attendance during the evolving COVID19 situation:

  • We would recommend that all children currently receiving chemotherapy or other immunosuppressive medication (including regular steroids, cyclosporin or sirolimus) should stay home from school and childcare.
  • Children and young people who finished treatment in the last three months should also consider staying home from school.
  • Siblings can still attend school (in accordance with current SA Health guidance regarding school attendance). If families choose to keep the siblings at home, then we will support them in that decision.

Should you require further information please speak with your medical team at the WCH.

Childhood Cancer Association Update

Childhood Cancer Association services are continuing. However, in order to reduce the risk of infection for the families we support and our staff, we have decided to limit the amount of face to face contact until we are advised otherwise. This is in accordance with the social distancing recommendations issued by the Australian Government Health authorities. We will of course remain available to support you and your child, but through alternatives such as phone, Skype and email.

Regrettably, this decision will impact upon various services as outlined below:

  • Counselling: our counselling services continue to remain available to families. We will be offering all appointments via telehealth (e.g. telephone and Skype) and encourage you to utilise these means to optimise your mental health and well-being. If you would like to make an appointment, please phone us on 8239 2211.  
  • Bradley’s Place: all stays at Bradley’s Place will be cancelled until further notice.
  • Early Intervention Oncology Playgroup: this will be cancelled until further notice.
  • Home Tutor Scheme: following the latest Government advice available about social distancing, we recommend that tutoring in the home is not advisable at this stage, unless remote methods of tutoring can be provided such as Skype. The availability of this option may vary, so if you are uncertain if the option exists, please speak with your individual tutor. If you decide to continue with tutoring in the home as part of the Home Tutor Scheme, we strongly recommend you only do so following advice from your doctor. We also advise that if you do continue, that this is conducted at your own risk. 
  • Face to face groups programs: upcoming events in April have been cancelled.
  • Hospital visits: in line with the hospital’s most recent policies we will not be conducting hospital visits until further notice. However, if you would like to speak with us or require any support, we encourage you to make direct contact with us, or alternately speak with the nursing staff and ask them to contact us on your behalf.
  • Wheelchairs: if you require a wheelchair or need to return one to the office, please phone us on 8239 2211 to arrange.
  • Massage therapy: this will be unavailable until further notice.
  • Child minding: this will be unavailable until further notice.
  • Family Room: this will be closed until further notice.

The Childhood Cancer Association is now physically closed to visitors - even though our support will continue.

 What this means for you:

    • If you require support please email or call the office, we are available to assist you.
    • If you need to pick up or drop off equipment please email or call the office first the office and we will make arrangements with you.
    • Please contact us on 8239 2211 or email us on Family.Service@childhoodcancer.asn.au between 9am and 5pm, Monday-Friday (excluding public holidays) and we will get back to you as soon as we can.

If you are required to self-isolate for any of the below reasons, we will do everything we can to support you via phone, Skype and email.  

  • have arrived from overseas travel from any country (as of midnight Sunday 15 March 2020)
  • have travelled from interstate (as of 4pm Tuesday 24 March 2020)
  • have had had close contact with a person with COVID-19
  • are unwell with symptoms of COVID-19

Further information about specific programs and services have been sent directly to those affected.

Links to further information

For further information please refer to the following links:

SA Health

Australian Government Department of Health

We are aware that the impacts from the coronavirus are very challenging and this may cause additional distress or anxiety. Please be assured that the Childhood Cancer Association remains committed to providing ongoing support to you and your family. 

We are incredibly grateful for your support and understanding. As mentioned, this is an ever changing environment and we will continue to keep you updated on any changes on a regular basis.

If you have any questions or concerns about any of this, please don’t hesitate to contact the Family Service team on 8239 2211.

Kind regards,

The Childhood Cancer Association Team 
Ph. (08) 8239 2211

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